Privacy Policy

Privacy Policy

Effective Date: 28/9/2025
Last Updated: 28/9/2025

CBiz Assist (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, website, or communicate with us.

1. Information We Collect

We may collect personal information directly from you when you:

• Enquire about or purchase our services (e.g., recruitment support, resume/cover letter reviews, business support). 
• Complete questionnaires, forms, or provide documents for service delivery.
• Communicate with us via email, phone, or through our website.
   

This may include:

• Name, address, email address, and phone number.
• Employment history, education details, and skills (for resume/cover letter support).
• Payment details (processed securely through third-party providers).
• Any other information relevant to delivering our services.
   

2. How We Use Your Information

We collect and use your personal information to:

• Provide our services, including resume/cover letter reviews, recruitment support, and business assistance.
• Communicate with you regarding your enquiry, booking, or service delivery.
• Improve our services and client experience.
• Meet our legal, accounting, and business obligations.
   

3. Disclosure of Your Information

We respect your privacy. Your information will not be sold, rented, or traded. We may disclose your information only:

• To trusted third-party service providers who assist us in delivering services (e.g., IT, payment processing).
• When required by law, regulation, or legal process.
   

4. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Your data may be stored electronically (e.g., secure cloud storage, email systems) and is only accessible to authorised personnel.

5. Accessing & Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or outdated.

To make a request, please contact us using the details below.

6. Cookies & Website Usage

Our website may use cookies to improve your browsing experience. Cookies do not collect personal information but may collect anonymised data such as website traffic, usage patterns, and browser type.

You can choose to disable cookies in your browser settings, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

CBiz Assist
Email: Cassie@cbizassist.com.au
Location: Queensland, Australia

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated effective date.