Hi, I’m Cassie. Welcome to CBiz Assist.

I provide virtual support to help Australian businesses save time, reduce stress, and stay organised. From administration tasks and email management to recruitment support, I’m here to keep your business running smoothly behind the scenes.

With over a decade of experience in Human Resources and administration — including senior HR and recruitment roles across Local Government and industry sectors — I understand what businesses really need. I have sat on countless interview panels and guided recruitment processes from start to finish, giving me insight into exactly what employers are looking for.

In addition to business support, I offer resume and cover letter reviews to help job seekers present themselves with confidence. With insider knowledge of recruitment expectations, I provide practical, tailored advice to help applications stand out.

My career spans the medical, local government, and energy sectors, where I have honed my skills in:

• End-to-End Recruitment – from job ad creation to interviewing and onboarding.
   
• HR Advisory & Employee Relations – including performance management, investigations, and industrial relations.
   
• Policy, Compliance & Training – enterprise agreements, awards, HR policies, and statutory requirements.
   
• Administration & Customer Support – document preparation, reporting, scheduling, and stakeholder communication.
   

I have held progressive HR roles at Gladstone Regional Council and NRG Gladstone Operating Services Pty Ltd.

I bring a strong foundation in administration and medical office support, which underpins my ability to deliver accurate, timely, and professional virtual support tailored to your business needs.

• Experienced & Skilled – 15+ years across HR, recruitment, and administration.
   
• Leadership Expertise – HR Specialist leading a team and providing advice and guidance to managers.
   
• Specialist Knowledge – Deep understanding of employment law, enterprise agreements, recruitment, and HR processes.
   
• Reliable & Flexible – Virtual support tailored to your business needs, when you need it.
   
• Professional & Confidential – Trusted to manage sensitive information with discretion.
   
• Efficiency Focused – I help businesses free up time, streamline processes, and focus on growth.